Contact Us

We understand that sometimes you may need help or have questions regarding our products or services. That's why we have made it easy for you to contact our support team.

There are two ways to reach us: through email and live chat on our websites.

Email Support

For assistance via email, direct your queries to the appropriate address based on the nature of your inquiry:

• For questions related to Passport, please email us at [e-mail]

• For inquiries concerning Gitcoin Grants or any other matters, reach out at [e-mail]

Our dedicated support team aims to reply to all emails within 24 hours on business days. To ensure we can provide the most effective support, please include detailed information about your issue or question in your message.

Live Chat Support

We also offer live chat support on our website. To access this feature, simply click on the chat icon located at the bottom right corner of our websites, including this page. You can find our live chat widget on:

• https://builder.gitcoin.co/

• https://manager.gitcoin.co/

• https://explorer.gitcoin.co/

• https://support.gitcoin.co/

• https://passport.gitcoin.co/

Our support team is available to assist you from 9 AM to 5 PM GMT, Monday through Friday. While we have less capacity on the weekends, we do our best to help.

When you initiate a chat with us, you will be connected with one of our support team members. Please note that our live chat support is available only during our business hours.